Frequently Asked Questions

Who will be cleaning my property?

All our staff are fully trained, insured and vetted to make sure you feel at ease with them in cleaning your home.

Do i need to sign a contract?

A contract isn’t required for one off cleans.

What is your hourly rate?

Each job is priced individually for each customer.

Do I need to provide any equipment or supplies?

No, All equipment and supplies will be supplied by us. We use eco-friendly supplies that are the highest standard in the industry. They are also safe for children and pets. If you would prefer that we use your own supplies that is fine too.

Do I need to be at home when you arrive?

We offer a key safe system to make sure your house keys will be kept secure. Or we can arrange a clean when someone is home if you don’t feel comfortable giving a key out.

What areas do you cover?

Currently we cover Bristol and South West England. We are able to travel around UK upon request but a deposit will be required to cover our travel expenses.

How do i book the clean?

You can contact us by phone, email or simply filling out the contact form at the bottom of the page. we will then give you a free no obligation quote and arrange for a time and date to suit around your needs to do the clean.

What are your terms and conditions?

You can view our terms and conditions here. Make sure you read them carefully.

How do i pay you?

We can accept cash, bank transfers and cheque at the job. For regular visits we can set up a standing order on request.

Can you guarantee all of the stains from the carpet will be removed with carpet cleaning?

Our team will make every attempt to remove even the worst of stains from your carpets and upholstery but some stains won’t be able to be removed. We will of course try our best. Our staff will clean your carpets to the highest standard possible. The carpets will take roughly 1-2 hours to dry on average.